Shipping & Returns

Orders are shipped out within 3 business days of your order being placed. You will receive a confirmation of shipment via email or sms once your order has been processed with Sendle.

Once your parcel has been shipped we cannot issue refunds, we can exchange products within 5 days of the customer receiving. However, any shipping costs will be covered by the customer. Exchanged items must not be worn and must remain in original packaging.

Contact us through our contact us page, via email email@gridlock.store or send a DM through instagram @gridlockstore to arrange exchanges. Please choose all items carefully as we cannot refund for wrong size or changes of mind. 

We appreciate all support and understanding.